Support
How can we help?
Write to hello@surfingdog.ai. We answer by email.
- Adding Surfing Dog to your assistant
- The address is https://surfingdog.ai/mcp, with no sign-in. Each assistant's steps are on the assistants page, and how the server works in the docs.
- A request you sent through your assistant
- It went straight to the business's own inbox, and the business can answer you by email. We keep only a record that it was delivered, so we cannot see it or change it. To follow it up, reply to the business's email, or ask your assistant: it has the link to the request.
- Your business
- To stop people's assistants reaching you through Surfing Dog, switch off Requests from AI assistants in your inbox, under Settings → Networks; your inbox still takes requests sent to it directly. To correct or remove your listing, ask your own AI to update it on Surfing Dog, or write to us.
- Something that should not be listed, or a request that was misused
- Write to abuse@surfingdog.ai, with the business's domain and what happened.
- Your data
- What we keep, and for how long, is on the privacy page. To see or delete what we hold about you, write to privacy@surfingdog.ai.
What we promise
Surfing Dog never touches the money and never keeps what anyone writes. When a business allows it, we carry an assistant's request to the business's own inbox and keep only a record that it was delivered.
A hosted inbox is the business's own: what its customers write is kept there, for that business. Surfing Dog Lda.