Report a hosted inbox

Every page a hosted inbox shows has a Report this inbox link. You can also write to abuse@surfingdog.ai.

What to send

1. The inbox’s address (the hostname in your browser), and anything else that helps us find what you mean.
2. Why you think it is unlawful, or which of our acceptable use rules it breaks.
3. Your name and email address, so we can tell you what we decided. You may leave them out when reporting child sexual abuse material, and in no other case.
4. A sentence saying you believe your report is accurate and complete.

What happens

• A person reads every report.
• We decide within 5 working days, and at once when someone’s life or safety is at risk. A suspected crime that threatens life or safety goes to the police.
• We tell you what we decided and how to ask us to look again.
• If we restrict the inbox, its owner gets a written statement of what we did and why, and can ask us to look again. A person who did not take the decision does.
• Either of you can also complain to ANACOM, Portugal’s Digital Services Coordinator, or go to court.

Contact for authorities and users

Surfing Dog Lda, Portugal. abuse@surfingdog.ai, in Portuguese or English. This is our single point of contact under the Digital Services Act for authorities, the Commission and the people who use our services.